If you encounter issues using the Magento extension, either for generating the product feed or for installing the module in your store, here are some advice that may help you:
When the product URLs are not valid
Often, the URLs need to be rewritten by Magento. Follow the following instructions to enable the URL rewrite:
- On the Admin menu, select System > Configuration.
- In the panel on the left under General, select Web.
- Click to expand the Search Engine Optimization section.
- Set Use Web Server Rewrites to “Yes.”
The product feed is not generated automatically
If you are using a hosting provider for your Magento installation:
This may come from your
cron.php script, in your Magento installation.
Some hosting providers will not allow the
cron.sh script to be executed, this is the fastest way to allow
cron.php to run correctly.
You should ask your hosting provider if the
cron.php script has been modified and in this case, ask them how you can re-enable cron to be executed on the server.
If the product feed is not present in the directory /media/findify
Make sure that the directory "findify" is present in the /media directory. Make sure that the webserver is allowed to write in this directory.
Manually generating the feed for M1 extension
<?php error_reporting(E_ALL | E_STRICT); define('MAGENTO_ROOT', getcwd()); $mageFilename = MAGENTO_ROOT . '/app/Mage.php'; require_once $mageFilename; ini_set('display_errors', 1); Mage::app(); $model = Mage::getModel('findifyfeed/cron'); $model->cronGenerateFeed(); ?>
For further help, feel free to email [email protected]
Updated about 2 years ago