Custom Reviews

For stores that do not use a third-party review app, Findify allows you to integrate custom reviews via a review feed. This feed can be in JSON, JSONL, or CSV format and must be publicly accessible.

Step 1: Format the Review Feed

To enable custom reviews, you must create a review feed with the following format:

1. Product ID: A string representing your product ID.
2. Rating: A numeric value representing the average review score.
3. Count: The total number of reviews for the product.

Here are examples of how the feed should look in different formats:

JSON Format:

[{"product_id":"7398263","rating":4.8,"count":5},{"product_id":"3726293","rating":3.7,"count":13},{"product_id":"2638351","rating":5,"count":1},{"product_id":"1653590","rating":3.8,"count":28}]

JSONL Format:

{"product_id":"7398263","rating":4.8,"count":5}
{"product_id":"3726293","rating":3.7,"count":13}
{"product_id":"2638351","rating":5,"count":1}
{"product_id":"1653590","rating":3.8,"count":28}

CSV Format:

"product_id","rating","count"
"7398263","4.8","5"
"3726293","3.7","13"
"2638351","5","1"
"1653590","3.8","28"

Step 2: Submit the Review Feed

Once you have created the review feed in one of the supported formats, send it to Findify for integration:

1. Email the Feed: Send your review feed to [email protected] with a link to your publicly available feed file.
2. Review Integration: Once we receive your feed, we will enable the reviews for your products in Findify.

Step 3: Display Reviews on Product Pages

After the reviews are enabled, you can display the ratings on your product cards by adding the following code to your findify-product-card.liquid file:

<div class="custom-review" data-product-id="{{ product.id }}">
  <span class="rating">{{ custom_reviews[product.id].rating }}</span>
  <span class="review-count">({{ custom_reviews[product.id].count }} reviews)</span>
</div>

This code snippet will display the average rating and the total number of reviews for each product based on your custom review feed.

For further assistance or inquiries, feel free to contact us at [email protected].