Here you can find answers to the following questions:
- How and when am I charged
- How can I modify my payment information?
- Is my credit card safe?
If you're using our Shopify public application, then the charging is performed by the Shopify platform. Please check with Shopify support for more information.
We use a platform called Chargebee to track and issue charges. Charges are made according to the agreed Order Form, in standard conditions on the basis of a rolling 30-day term.
Please visit the Merchant Dashboard > Account> Section to alter your credit card information.
Absolutely. We use a payment gateway called Braintree, which is also used by other familiar, global companies such as Airbnb, Uber, Tictail, OpenTable, Hotel Tonight and Github.
Updated over 1 year ago