Here you can find answers to the following questions:

  1. How and when am I charged
  2. How can I modify my payment information?
  3. Is my credit card safe?

How and when am I charged?

Shopify

If you're using our Shopify public application, then the charging is performed by the Shopify platform. Please check with Shopify support for more information.

Other platforms

We use a platform called Chargebee to track and issue charges. Charges are made according to the agreed Order Form, in standard conditions on the basis of a rolling 30-day term.

How can I modify my payment information?

Please visit the Merchant Dashboard > Account> Section to alter your credit card information.

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Is my credit card safe?

Absolutely. We use a payment gateway called Braintree, which is also used by other familiar, global companies such as Airbnb, Uber, Tictail, OpenTable, Hotel Tonight and Github.


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