Product sync synchronizes your inventory with our internal database. If some of the products go out of stock or are removed from the store, but the product sync has not been performed, they will still be present in the search results.
The frequency of the product sync is set by the plan that you chose during the onboarding process. Please check pricing for the full list of features and product sync behavior.
You can check when the next sync is scheduled in the Merchant Dashboard.
All our plans enable on-demand product sync, which allows you to sync products whenever you need, without the need to wait for the automatic sync. This can be found in the Merchant Dashboard under Sync, Status & Usage > Product Sync
Updated over 3 years ago